Last Updated: April 24, 2026
Welcome to Fermentstation.com, operated by Ferment Station Inc. (“we,” “us,” or “our”). By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.
1. General Information
Business Name: Ferment Station Inc.
Address: 8805 Kingston Pike Unit 104, Knoxville, TN 37923
Phone: (865) 694-7993
Email: homebrew@fermentstation.com
Website: Fermentstation.com
These Terms and Conditions govern all use of our website and all purchases made through it. By using our site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. This website is intended for use by adults. Ferment Station Inc. does not knowingly collect personal information from children under the age of 13. If it is discovered that such information has been inadvertently collected, it will be promptly deleted.
2. Products and Services
Ferment Station Inc. sells homebrewing equipment, ingredients, and related supplies. Product descriptions, images, and pricing are provided for informational purposes and may be subject to change without notice. We make every effort to ensure accuracy but do not guarantee that all information is error-free.
3. Orders and Payment
All orders placed through Fermentstation.com are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Accepted payment methods include major credit cards and other options displayed at checkout. Payment must be received in full before an order is processed and shipped.
4. Pricing and Taxes
All prices are listed in U.S. dollars. Applicable sales tax will be added to orders shipped within Tennessee or as required by law. Prices are subject to change without notice.
5. Shipping and Delivery
Orders are shipped to the address provided at checkout. Shipping costs and estimated delivery times are displayed during the checkout process. Ferment Station Inc. is not responsible for delays caused by carriers, weather, or other factors beyond our control.
6. Returns and Refunds
Returns are accepted within 30 days of purchase for unused, unopened items in their original packaging. Proof of purchase is required.
To initiate a return, contact homebrew@fermentstation.com. Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable unless the return is due to our error.
7. Limitation of Liability
Ferment Station Inc. is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. All products should be used according to manufacturer instructions and applicable safety guidelines.
8. Intellectual Property
All content on Fermentstation.com, including text, images, logos, graphics, and other materials, is the property of Ferment Station Inc. and protected by copyright, trademark, and other intellectual property laws.
No part of this website or its content may be copied, reproduced, distributed, modified, transmitted, displayed, published, or otherwise used without prior written permission from Ferment Station Inc.
Use of our intellectual property for commercial purposes, derivative works, or any unauthorized activity is strictly prohibited. Any unauthorized use may result in legal action.
9. Use of Communications
Users may have the opportunity to post reviews, comments, or other content on Fermentstation.com. By submitting any content, users grant Ferment Station Inc. a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and display such content in connection with the operation and promotion of the website.
Users are solely responsible for the content they post and must ensure that it does not violate any laws, infringe on intellectual property rights, or contain defamatory, obscene, or otherwise inappropriate material.
Ferment Station Inc. reserves the right, but not the obligation, to monitor, edit, or remove any user-submitted content at its sole discretion. We may also restrict or terminate access to the website for users who violate these terms or engage in abusive or unlawful behavior.
10. Privacy Policy
Your privacy is important to us. Personal information collected through our website is used solely for order processing, communication, and improving our services. Ferment Station Inc. does not knowingly collect or solicit personal information from children under the age of 13. If a parent or guardian believes that a child under 13 has provided personal information, they should contact homebrew@fermentstation.com, and the information will be promptly removed.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.
12. Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the use of Fermentstation.com, or any products purchased through the site shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
The arbitration shall take place in Knox County, Tennessee, and the decision of the arbitrator shall be final and binding. Each party shall bear its own costs and attorney’s fees, except as otherwise required by law.
By agreeing to these Terms and Conditions, users waive the right to bring claims in court or to participate in a class action or jury trial.
Notwithstanding the foregoing, Ferment Station Inc. reserves the right to seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.
13. Class Action Waiver
To the fullest extent permitted by law, all users agree that any dispute resolution proceedings, whether in arbitration or otherwise, shall be conducted only on an individual basis and not in a class, consolidated, or representative action.
Users further agree that they may bring claims against Ferment Station Inc. only in their individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
14. Changes to Terms
Ferment Station Inc. reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on Fermentstation.com. Continued use of the site constitutes acceptance of the revised terms.
15. Contact Information
For questions or concerns regarding these Terms and Conditions, contact:
Ferment Station Inc.
8805 Kingston Pike Unit 104
Knoxville, TN 37923
Phone: (865) 694-7993
Email: homebrew@fermentstation.com
Website: Fermentstation.com